Terms & Conditions

1.1 Parties to the Agreement

You and OctiVault are the sole parties to The Agreement. You are the sole user of the Services and thereby You are solely responsible for compliance with all terms and conditions set out in The Agreement.

1.2 You acknowledge and agree that:

You are at least 18 years of age.

You are familiar with the safe and competent operation of a Powerbank.

You will use the Charging Stations and the Powerbanks with care and shall not damage them. You are responsible for any damage caused to the Charging Stations or the Powerbanks by your or any third parties improper use of them.

You agree that the Services at all times remain OctiVault property.

You are aware that the numbers of Charging Stations and Power banks are limited and that charging availability is never guaranteed. Access to the Services may also be limited or restricted due to maintenance, force majeure and other circumstances preventing OctiVault from providing The services.

1.3 How to use The Services

To rent a Powerbank you have to take the following steps:

Download the OctiVault App from Apple App Store or Google Play Store.

Login by using your telephone number and then complete the registration steps. Once your account is created you will then see the app homepage at which you can click on the navigation icon which then shows a map showing your position and the positions of OctiVault Charging Stations. At the Charging Station you open the QR-scanner and scan the Charging Stations QR-code then you can use the released power bank.

OctiVault rental charges are set per station, not network-wide. At most stations the charging is currently sponsored, which means there is no usage charge to you. Where a usage charge does apply, that station’s rate, its free period if it has one, and its daily maximum are shown in the OctiVault App before you borrow. Charges are calculated separately for each 24-hour period of your rental. Your payment method is charged when you return the powerbank. Rates differ by station and are subject to change.

1.4 Unauthorized use

You must not attempt to gain unauthorized access to the OctiVault App, Charging Stations or Powerbanks for any purposes. The OctiVault App, Charging Stations and Powerbanks may only be used for the purposes pursuant to The Agreement.

1.5 Rental times

Maximum rental time for a Powerbank is 48 hours from the start of your rental. If the Powerbank is not returned to a Charging Station within 48 hours, OctiVault will consider the Powerbank lost and you will be charged a non-return fee of EGP 1,900. Thereafter you can still return the Powerbank at any Charging Station. OctiVault will not charge you any extra fee when returning the Powerbank late.

1.6 Fees

Your rental of a Powerbank is on a pay per charge basis or as otherwise in accordance with the pricing as described in the OctiVault app and website. OctiVault will charge your debit/credit card or other agreed payment methods when returning the Powerbank to a station.

1.7 Payment methods

You must provide OctiVault’s payment provider with information and details to a valid credit or debit card in order to use The Services. You represent and guarantee to OctiVault that You are authorized to use any credit or debit card information You provide. You authorize OctiVault to charge the provided card for all fees that You incur. All fees are subject to applicable taxes and other local government charges, which may be charged and collected by OctiVault.

In order to dispute any and all charges by OctiVault to the credit or debit card provided by You, You must contact OctiVault within 2 weeks from the date of the disputed charge.

You do hereby acknowledge and agree that Your use of The Services and operation of the Charging Stations and the Power Banks is at Your sole risk. OctiVault provides the Services with no warranties whatsoever in regards to the Services.

You do hereby recognize and acknowledge that the transmission of information through telecommunications channels is unpredictable and depends on, amongst other issues, Your telecommunications operator and the proper maintenance of Your device. OctiVault gives no guarantee of the continued availability of reception of The Services.

By using the services, You acknowledge and accept that OctiVault use Your personal data in accordance with the OctiVault Privacy Policy, available at https://www.octivault.com/en/privacy.

4.1 Start date

The Agreement enters into force between You and OctiVault from the first time You use The Services.

4.2 Cancellation

You may uninstall the OctiVault App at any time. The Agreement is in force for as long as You use The Services and ends 10 years after Your last use of The Services.

4.3 Termination of The Agreement by OctiVault

OctiVault may at any time and for any or no reason terminate your right to use the Services, without Your consent and without any notice or cause. This Agreement remains in full force and effect, in accordance with its terms and conditions, after any termination of your right to use the Services, regardless of how The Agreement is terminated.

Any and all disputes regarding the agreement shall be made in written form to the contact information given in Article 6 below.

OctiVault can be contacted by emailing info@octivault.com.

You agree that any disputes arising out of or relating to the agreement, the breach thereof, or the subject matter thereof shall be governed per the laws of Egypt and be settled exclusively by the Egyptian courts.

You acknowledge that The agreement contains the complete and final agreement between You and OctiVault. This Agreement supersedes all other prior agreements, written or oral. At any time and from time to time, and without Your consent, OctiVault may unilaterally amend, modify, or change The Agreement, in its sole discretion and without any prior notice or cause. By continuing to use The Services after any amendment, modification, or change, You have agreed to be bound by all such amendments, modifications, and changes. You must carefully review The Agreement on a regular basis to maintain awareness of all amendments, modifications, and changes. The fees set forth in the OctiVault App supersede all fees set forth in The Agreement.

You acknowledge that You voluntarily have read The Agreement, understand the terms and consequences of The Agreement, and You are fully aware of the legal and binding effect of The Agreement.