The one stop where a dead phone actually stops your day
A traveler waiting for a gate or a train has nowhere else to go and every reason to want charge before boarding — the longest dwell time and the highest-stakes need of any venue type.
Why it works for airports & transit hubs
- The highest sustained foot traffic of any venue type — people wait here for hours, not minutes
- A dead battery before boarding is a real problem, not a minor inconvenience — the amenity sells itself
- The same waiting audience advertisers already pay to reach
The problem here
A traveller with a dying phone is a traveller who cannot show a boarding pass, reach whoever is collecting them, or call anyone when a flight moves. The sockets that exist are already taken, usually by somebody sitting on the floor beside a pillar. It is the one venue type where the charging problem becomes an operational problem for the terminal itself — queries at information desks, people camped in circulation space, and complaints that have nothing to do with the airline.
Where the station goes
After security, where the wait is longest and nobody can leave. Departure gates and the seating around them are the highest-use position; a second at arrivals covers the passenger who lands on 2% and needs a ride. The property that makes this work is the network return — someone can borrow at the gate, land in another city and return it there, so the unit is not a thing they must give back before boarding.
What this takes from you
What it takes from the operator is a location and a commercial framework for us to fit into — not the other way round. The hardware, its maintenance and its restocking are ours. How the charging is paid for is agreed within whatever your concession structure allows, and it can differ by terminal or by zone. Tell us the constraints and we will work inside them.
What managers ask
- Can travellers take a power bank onto a flight?
Yes — the units are certified CE, FCC and CB and are carried in hand luggage, which is the standard requirement for a lithium power bank. They cannot go in checked baggage, the same rule that applies to any power bank a passenger already owns.
- What stops units leaving the country and never coming back?
Commercially, nothing needs to: borrowing requires a saved card, and a unit kept past the rental window is charged as a non-return under the terms the traveller accepted. The loss is priced in and it is ours, not the terminal's. Operationally, most units come back — the return can be at any station in the network, which is a lower bar than returning to the gate you left from.
- Does it need integration with our systems?
No. The station runs on our own connectivity and needs a standard socket and nothing else — no network drop, no integration with terminal systems, no data sharing in either direction. From your side it is a piece of furniture that we service.
Plan your placement
Once you know what fits your guests, review the placement options, operating responsibilities and practical requirements in our hosting guide.
Review hosting detailsIs your venue a different shape?
Cafés & restaurants
A station near the till or by the seating area gives people a reason to settle in rather than leave to find a charger.
Read moreHotels & resorts
Guests take a power bank to the beach, the pool or an excursion and return it at reception — or at any other OctiVault station.
Read moreMalls & retail
A dead phone ends a shopping trip. Stations at entrances and food courts keep people moving through the space instead of heading home.
Read moreOffices & workplaces
Staff, visitors and everyone in for a meeting arrive with whatever charge they woke up with. A station in reception or by the meeting rooms covers all three without another drawer of tangled cables.
Read moreUniversities
Students are on campus for eight hours with a phone that lasts five. Stations in libraries and student centres cover the gap.
Read more